Last Updated: January 2025 Fair & Transparent Terms 18+ Only SSL Secured Platform BDT Payments Supported 24/7 Support Available Licensed Operation Last Updated: January 2025 Fair & Transparent Terms 18+ Only SSL Secured Platform BDT Payments Supported 24/7 Support Available Licensed Operation
Legal & Policy

Terms and Conditions – kriya11 Online Gaming Platform

These Terms and Conditions govern your use of kriya11 and form a binding agreement between you and the platform. Please read them carefully before registering or placing any bets. By creating an account, you confirm that you have read, understood, and agreed to everything set out here.

Last updated: January 2025  |  Effective immediately upon account registration
Legal Agreement
Using kriya11 means you accept these terms in full. If you disagree with any part, please do not use the platform.

Important Notice: These Terms and Conditions apply to all users of kriya11, including registered players, visitors, and anyone accessing the platform through the website or mobile app. By continuing to use kriya11, you agree to be bound by these terms in their entirety.

01 Acceptance of Terms

Welcome to kriya11. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and kriya11 ("we", "us", "the Platform"). By accessing, registering on, or using any part of the kriya11 platform — whether through the website at kriya11.app or through the kriya11 mobile app — you confirm that you have read these Terms in full and agree to be bound by them.

If you do not agree with any part of these Terms, you must not use kriya11. Continued use of the platform after any update to these Terms constitutes your acceptance of the revised version. kriya11 recommends that you review these Terms periodically to stay informed of any changes.

These Terms should be read alongside our Privacy Policy and Responsible Gaming Policy, both of which form part of the overall agreement between you and kriya11.

02 Eligibility

To register and use kriya11, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age. kriya11 operates a strict minimum age policy and will verify your age during the account verification process. Any account found to belong to a person under 18 will be immediately closed and all funds returned minus any winnings.
  • You must be accessing kriya11 from a jurisdiction where online gaming is not prohibited by applicable law. It is your sole responsibility to determine whether your use of kriya11 is lawful in your location.
  • You must not be a current employee, contractor, or close family member of an employee of kriya11 or any of its affiliated companies or game providers.
  • You must not be registered on any self-exclusion list or have previously been permanently excluded from kriya11.
  • You must have the legal capacity to enter into a binding agreement under the laws applicable to you.

kriya11 reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.

03 Account Registration

Each player is permitted to hold one account only on kriya11. Opening multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — is strictly prohibited and will result in the closure of all associated accounts and the forfeiture of any balances held within them.

When registering, you must provide accurate, complete, and up-to-date information. This includes your full legal name, date of birth, residential address, and a valid contact email address. You are responsible for keeping your account information current. kriya11 is not liable for any issues arising from inaccurate information provided at registration.

You are solely responsible for maintaining the confidentiality of your account credentials, including your password. You must not share your login details with any other person. If you suspect that your account has been accessed without your authorisation, you must notify kriya11 support immediately at [email protected].

KYC Verification: kriya11 operates a Know Your Customer (KYC) process. You may be required to submit identity documents — such as a national ID card, passport, or utility bill — before making withdrawals or accessing certain features. This is a standard industry requirement designed to protect players and prevent fraud.

04 Deposits & Withdrawals

kriya11 supports deposits and withdrawals in Bangladeshi Taka (BDT) through bKash, Nagad, and bank transfer. All transactions are processed in BDT and there are no currency conversion fees applied by kriya11. Third-party payment providers may apply their own transaction fees, which are outside kriya11's control.

Minimum and maximum deposit and withdrawal limits apply and are displayed within your account dashboard at the time of transaction. These limits may vary depending on your account verification status and payment method selected.

Withdrawal requests are processed within the timeframes published in the platform's payment information section. kriya11 aims to process all verified withdrawal requests within 24 hours on business days. Withdrawals can only be made to a payment method that has previously been used to deposit into your account, or to a verified bank account in your name.

  • Funds deposited into your kriya11 account must be your own money from a legitimate source.
  • kriya11 does not accept deposits from third parties or from payment methods not registered in your name.
  • Withdrawals will only be processed to accounts that have completed KYC verification.
  • kriya11 reserves the right to delay or withhold withdrawals pending investigation if fraudulent activity is suspected.
  • Bonus funds are subject to wagering requirements before they can be withdrawn — see Section 5 for full details.

05 Bonuses & Promotions

kriya11 offers bonuses and promotional offers to both new and existing players from time to time. All bonuses are subject to specific terms that will be clearly stated at the time the offer is presented. By claiming any bonus, you agree to the specific terms attached to that offer in addition to these general Terms.

Unless otherwise stated, all bonuses are subject to a wagering requirement before any associated winnings can be withdrawn. The wagering requirement, eligible games, time limits, and minimum odds (where applicable) will be specified in the individual promotion terms. Failure to meet wagering requirements within the stated timeframe will result in the bonus and any associated winnings being removed from your account.

  • Bonuses are intended for personal recreational use only and may not be used as part of any systematic betting strategy designed to guarantee profit.
  • kriya11 reserves the right to withdraw any bonus offer at any time without prior notice.
  • Only one bonus may be active at a time unless the promotion terms explicitly state otherwise.
  • Bonuses cannot be transferred between accounts or exchanged for cash outside of the stated wagering conditions.
  • kriya11 reserves the right to reclaim bonus funds and associated winnings if abuse or exploitation of a promotion is detected.

Bonus Abuse Warning: Any attempt to exploit bonuses through coordinated betting, use of multiple accounts, or any other method designed to circumvent the spirit of a promotion will result in immediate account suspension and forfeiture of all balances.

06 Gameplay Rules

All games available on kriya11 are provided by certified third-party game providers whose software uses independently audited Random Number Generators (RNG). The outcome of every game is determined by the RNG and is entirely random. kriya11 does not manipulate game outcomes in any way.

Published Return to Player (RTP) percentages for each game are accurate and reflect the theoretical long-term average return. Individual session results will vary and past results do not predict future outcomes. By playing on kriya11, you acknowledge that gambling involves risk and that you may lose the money you wager.

In the event of a technical fault, disconnection, or system error during a game round, the round will be resolved according to the game provider's published rules for such events. kriya11 is not liable for losses resulting from technical issues outside its direct control, though the platform will make reasonable efforts to resolve disputes fairly and promptly.

07 Prohibited Conduct

The following activities are strictly prohibited on kriya11 and will result in immediate account suspension, permanent closure, and forfeiture of balances where applicable:

  • Opening or operating more than one account on the platform.
  • Providing false, misleading, or incomplete information during registration or verification.
  • Using the platform for any form of money laundering or financial crime.
  • Attempting to exploit software bugs, glitches, or vulnerabilities in any game or platform feature.
  • Using automated software, bots, scripts, or any artificial intelligence tools to interact with the platform or games.
  • Colluding with other players to gain an unfair advantage in any game.
  • Engaging in any form of fraud, including chargebacks on legitimate deposits.
  • Accessing the platform from a jurisdiction where online gaming is prohibited.
  • Allowing any other person to use your account, or using another person's account.

08 Account Suspension & Closure

kriya11 reserves the right to suspend, restrict, or permanently close any account at its sole discretion, with or without prior notice, in the following circumstances:

  • Breach of any provision of these Terms and Conditions.
  • Failure to complete KYC verification within a reasonable timeframe when requested.
  • Suspected fraudulent activity, money laundering, or any other illegal conduct.
  • Chargebacks initiated against legitimate deposits.
  • At the player's own request for self-exclusion or account closure.

Where an account is closed due to a breach of these Terms, kriya11 reserves the right to withhold any balance pending investigation. Where an account is closed at the player's request and no breach has occurred, any remaining real-money balance (excluding bonus funds that have not met wagering requirements) will be returned to the player via their verified payment method within a reasonable timeframe.

09 Responsible Gaming

kriya11 is committed to promoting responsible gaming and providing tools that help players stay in control. The platform offers deposit limits, session time reminders, reality checks, and self-exclusion options accessible directly from your account dashboard.

If you feel that your gaming is becoming a problem, we strongly encourage you to use these tools or contact our support team for assistance. kriya11 support agents are trained to handle responsible gaming concerns with empathy and without judgment. You can also visit our dedicated Responsible Gaming page for further information and resources.

kriya11 enforces a strict 18+ only policy. Age verification is conducted on all accounts and any account found to belong to a minor will be closed immediately.

10 Privacy & Data Protection

kriya11 collects and processes personal data in accordance with its Privacy Policy, which forms part of this agreement. By registering on kriya11, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy.

kriya11 uses industry-standard SSL encryption to protect all data transmitted between your device and the platform. Your personal data will never be sold to third parties. It may be shared with payment processors, game providers, and regulatory bodies where required for the operation of the platform or compliance with legal obligations.

11 Intellectual Property

All content on the kriya11 platform — including but not limited to the website design, logos, graphics, game interfaces, text, and software — is the intellectual property of kriya11 or its licensed providers and is protected by applicable copyright and trademark law.

You may not reproduce, distribute, modify, or create derivative works from any kriya11 content without prior written permission. Unauthorised use of kriya11's intellectual property may result in legal action.

12 Limitation of Liability

To the fullest extent permitted by applicable law, kriya11 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity.

kriya11's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 12 months preceding the event giving rise to the claim. Nothing in these Terms limits kriya11's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

Disclaimer: kriya11 provides the platform on an "as is" basis. While we work hard to maintain uptime and reliability, we cannot guarantee uninterrupted access and are not liable for losses resulting from platform downtime, technical faults, or third-party service failures beyond our reasonable control.

13 Changes to These Terms

kriya11 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. For significant changes, kriya11 will notify registered players via email or an in-platform notification.

Your continued use of kriya11 after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the platform and may request account closure by contacting support.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise a concern or dispute, please contact the kriya11 support team. We aim to respond to all queries within 24 hours.

For responsible gaming concerns, please visit our Responsible Gaming page. For privacy-related queries, please refer to our Privacy Policy.

Key Commitments

What Our Terms Protect

kriya11's Terms and Conditions are designed to protect both players and the platform — ensuring a fair, secure, and transparent gaming environment for everyone.

Fair Play Guarantee

Every game on kriya11 runs on a certified, independently audited RNG. Our terms enforce strict anti-cheating rules so every player competes on a level playing field with no manipulation of any kind.

Transparent Payment Rules

Deposit and withdrawal rules are clearly stated with no hidden conditions. BDT transactions via bKash and Nagad are processed under straightforward terms with published timeframes and limits.

Honest Bonus Terms

Wagering requirements, eligible games, and time limits for every bonus are clearly disclosed upfront. No surprise conditions, no retroactive rule changes — what you see when you claim is what applies.

Account Security Standards

One account per player, strict KYC verification, and SSL-encrypted login protect your account from fraud and unauthorised access. Your identity and funds are safeguarded at every step.

Responsible Gaming Tools

Our terms mandate the availability of deposit limits, session reminders, and self-exclusion for all players. These tools are built into the platform and accessible at any time from your account dashboard.

Clear Update Process

When these Terms change, kriya11 notifies players in advance and publishes the updated version with a clear effective date. You always know what version of the Terms applies to your account.

Ready to Play?

Join kriya11 and Play With Confidence

Now that you know the rules, you're ready to get started. Register your kriya11 account in under two minutes and enjoy fair games, fast BDT payouts, and 24/7 support.

18+ only. Please read our Responsible Gaming page before playing.